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Run My Process: B.O.A.T Workflow

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1) Executive summary
Akorbi RunMyProcess (DigitalSuite) is a low-code workflow + integration platform for building secure, multi-step business apps that connect people, systems, and IoT. It’s best suited for process orchestration across many SaaS/ERP systems, with strong capabilities for forms, approval flows, integrations, and governance. For agribusiness, it centralizes field operations, supply-chain traceability, and data collection into auditable, automated flows.
2) What it is (in one line each) Low-code app builder:
Drag-and-drop forms, data models, and workflows. Process orchestration: Human tasks + system tasks in the same flow. Integration hub: Prebuilt connectors + REST/GraphQL/OAuth2 webhooks. Enterprise controls: SSO, role-based access, environment promotion, audit.
3) Core capabilities Workflow & forms:
Multi-step approvals, SLA timers, escalations, conditional routing, dynamic forms, validations, file uploads. Integrations: SAP, Salesforce, Oracle/Microsoft, Google/M365, databases, REST APIs, webhooks; retry policies, error handling. Data & objects: Lightweight data entities, lookups, relations; bring external master data instead of duplicating when possible. Automation & scheduling: Event-based triggers, cron-style schedules, batch jobs, notifications (email/chat/webhooks). Dev lifecycle: Versioning, environments (dev/test/prod), staged deployments, access control per app/environment. Monitoring: Run history, error logs, per-step timing; KPIs for throughput, cycle time, success/failure rates.
4) Reference architecture (conceptual) UI layer:
Web forms & task inbox (desktop/mobile). Orchestration: Workflow engine executing human + system tasks. Integration layer: Connectors, REST calls, queues/retries, webhooks. Data layer: Platform objects + external systems (ERP/CRM/DB/IoT). Security: SSO (SAML/OIDC), RBAC, audit, secrets vault, IP allow-listing. (Exact services and certifications should be verified with your account team.)
5) Strengths Fast time-to-value:
Build & iterate quickly; good for cross-app processes. Integration-first DNA: Works well as a hub between many systems. Governance: Roles, environments, and audit help large teams stay compliant. Total cost: Often cheaper than custom-coding full stacks for every flow. Trade-offs Highly custom UIs: Possible, but complex UI/UX is better kept in a frontend (e.g., your Next.js site) calling RMP APIs. Ultra-low latency/streaming: It’s a workflow platform; sub-10ms streaming/analytics are better on specialized services. Vendor lock-in: Mitigate with externalized business rules and API contracts.
6) Common agribusiness use cases (fit) Field operations:
Plan/record field work, inspections, and asset usage; offline capture then sync. Traceability & compliance: Farm-to-fork event tracking, lot/batch lineage, audit trails, corrective actions. IoT & telemetry: Ingest sensor/tractor data via APIs; trigger alerts and work orders. Demand & supply coordination: Purchase requests, supplier onboarding, quality holds, shipment releases. ESG reporting: Automated data collection and approval flows for sustainability metrics.
7) Implementation blueprint (12–16 weeks for a solid rollout)
Phase 0 – Discovery (1–2 weeks) Map top 3–5 processes; define KPIs (cycle time, first-pass yield, on-time %). Identify systems & data owners; confirm SSO and environments. Phase 1 – MVP (3–5 weeks) Build 1–2 workflows end-to-end (e.g., Field Work Order + Supplier Quality CAPA). Integrate 2 critical systems (e.g., ERP + CRM) + email/webhook notifications. Publish task inbox + minimal dashboards. Phase 2 – Scale-out (4–6 weeks) Add additional steps/branches, more connectors, and role-specific SLAs. Harden error handling, retries, and audit exports; set monitoring & alerts. Phase 3 – Productionization (2–3 weeks) Pen test, load test, runbook, on-call; change-management, training, and cutover.
8) KPIs & expected impact Cycle time:
↓ 25–50% from request to completion. Touch time per case: ↓ 20–40% via automation and better task routing. Exception rate: ↓ 15–30% with validations and data sync. Traceability coverage: ↑ to 95–100% of mandated events captured. User adoption: 80% active within 30 days post-go-live.
9) Total Cost of Ownership (TCO) components Platform licensing:
Typically by users/apps/integrations (confirm with vendor). Build & integration effort: Initial implementation + connector work. Change management: Training, SOP updates, analytics dashboards. Run costs: Support, minor enhancements, connector maintenance. (Get current pricing & contract terms directly from Fujitsu.)
10) Security, privacy, and compliance (high level) Identity & access:
SSO (SAML/OIDC), RBAC, least-privilege app roles. Data protection: Encryption in transit/at rest; secrets management; PII minimization. Auditability: Event logs, immutable workflow history, export to SIEM. Compliance: Validate current certifications (e.g., ISO 27001, SOC 2) with the vendor and your InfoSec team. Data residency: Confirm available regions and residency options per tenant.
11) Integration patterns (recommended)
Synchronous API calls for read/validate; async webhooks/queues for heavy or long-running steps. Canonical payloads (JSON schemas) to decouple flows from specific vendors. Error strategy: Idempotency keys, retries with backoff, dead-letter queues, operator alerts. Versioning: Semantic versioning for flows & connectors; blue/green releases.
12) Developer workflow (how your team should work)
Source control: Store RMP artifacts (JSON definitions/scripts) in Git. Environments: Dev → Test → Prod with gated promotions and approvals. CI hints: Lint JSON/YAML, schema validate, run smoke tests against sandbox systems. Observability: Dashboards for SLA breaches, failure hotspots, and time-in-step.
13) Competitive context (1-liners)
Microsoft Power Automate: Deep M365; cheaper entry; limited at scale for complex cross-org flows. Mendix / OutSystems / Appian: Strong low-code apps; good for complex UIs; licensing can be higher. iPaaS (MuleSoft/Workato/Make): Great integrations; may require a separate workflow layer for human tasks. RunMyProcess sits between low-code apps and iPaaS—solid for cross-system business processes with governance.
14) Risks & mitigations Integration drift:
Wrap external APIs with a lightweight proxy; contract test schemas. Complex branching: Keep flows modular; use sub-processes; document rules. Adoption lag: Role-based task inboxes, clear SLAs, in-app guidance, and champions. Vendor dependency: Export definitions regularly; architect with portable rules and canonical payloads.
15) Website/marketing content cues (for your Next.js pages) Headline:
“Orchestrate people, systems, and IoT—on one secure platform.” Subhead: “Design workflows fast, integrate everything, and govern at scale.” Value bullets: Faster cycle times, fewer errors, full traceability, governed integrations. Proof/KPIs: Efficiency +35%, touch time –30%, traceability 95%+ (tailor to your case studies). CTA: “See a live workflow” / “Automate a process in 10 days.”