Need a little help from your friends?
At RunMyProcess we’re always ready and willing to help – whether you just need to understand a little more about how to do things yourself… or you have a deeper technical issue that requires our special kind of digital problem solving to address.
Support Portal – Information
We are pleased to announce the launch of our new Support Portal. It provides new and improved services for our customers.
Please use this portal to report and handle new issues.
For your convenience, our old Support Portal is still available for a limited transition period until the end of March 2019.
We’re here to help you solve your digital problems, providing a wide range of resources to help you optimise the development, integration and operation your RunMyProcess-based solutions.
Whether you are a first time user or an expert digital problem solver, our User Guide can answer all of your questions about the end to end process of building, deploying and running connected business applications.
If you have a question related to the development of your application, you can always consult our Developer Forum to check whether it has already been answered by our extended community of digital problem solvers.
We take our responsibilities for transparency very seriously and use public channels to publish live information about our operational status. You can always find out the current status of the platform at @runmyprocessops.
Looking to contact our support team about an issue with the platform or an application we manage on your behalf? Submit your query via our Support Portal for rapid 24/7 assistance from our team of expert digital problem solvers.