Problems Solved:
Salesforce Integration

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Build applications that seamlessly integrate Salesforce with other applications, products and devices.

Salesforce’s ease of roll out and low cost of entry have made it the backbone of many enterprises’ customer operations – but its impact can be even more transformational when you integrate its data with wider processes, cloud services like office 365 or on-premise applications like SAP.

The Problem

In today’s increasingly digital world, providing great customer service requires more than a standalone CRM application – it requires customer data to be used in support of business processes across the whole organization.

But providing Salesforce to everyone in a company is an expensive and excessive solution – and one which also fails to address the specific process and integration requirements of other parts of the business.  Giving someone access to Salesforce might make the data available but also creates another application silo, forcing people to re-key data into their own systems and processes.

Without the ability to easily integrate Salesforce data and activities into other business processes, therefore, the application can often become an isolated silo – limiting its potential value in transforming the wider operations of the organization.

The Solution

Seamless integration with Salesforce CRM

RunMyProcess overcomes these problems by making it easy for IT departments to quickly build applications and processes which integrate Salesforce data and actions into the wider activities and systems of the company.

 

saleforce-integration-diagram

 

By using our sophisticated application development, process management and out-of-the-box integration connectors you can create joined up and efficient digital operations that maximize the value of Salesforce.  Our standard connectors make it simple to integrate Salesforce with a broad range of people, systems and devices – including SaaS services like Office 365, on-premise ERP systems like SAP and other bespoke and legacy applications.

Creating better digital experiences

Creating better digital experiences

All RunMyProcess solutions are automatically available on all devices, allowing you to move beyond mobile access to Salesforce and create new mobile applications that combine customer data with information and actions from all across the business. Backed by optimised processes that integrate Salesforce data alongside information from your other systems, it results in a more contextually aware user experience and helps maximise the productivity of your employees.

Connecting new digital supply chains

Connecting new digital supply chains

RunMyProcess provides sophisticated process management capabilities coupled with an extensive library of integration connectors, making it easy to build end-to-end digital workflows that integrate Salesforce with many other cloud, social and on-premise systems and devices. This seamless integration enables you to reduce re-keying, eliminate errors and automate unnecessary manual tasks - streamlining end-to-end operations and ensuring consistency of data across the board.

Accelerating digital change

Accelerating digital change

RunMyProcess enables you to build, deploy and run complex applications that enhance and integrate Salesforce at a much faster pace. By combining powerful drag and drop tooling, end-to-end lifecycle management and easy to configure integration, RunMyProcess gets enhanced Salesforce functionality and integration into the hands of users faster. This speed and flexibility helps create a more responsive and customer-centric organization that maximizes the value of its data.

Creating a digital culture

Creating a digital culture

RunMyProcess offers an additional prototyping environment that makes it easy for IT and business users to test new application ideas before taking them into full development. By making it easy for business users to set up and test the forms and workflows they need - with or without IT support - it enables faster understanding of Salesforce enhancement requirements, ensures that business needs can be clearly communicated and that IT investment creates value more effectively.

See how iHeart studios grew 600% in 12 months by integrating Salesforce into their end-to-end processes.

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Let’s get together and talk about your unique challenges – we’re friendly, approachable and love to work with other people to quickly solve digital problems using our innovative technology.

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