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    Fujitsu RunMyProcess
    3 Rue de Gramont,
    75002 Paris
    Tel.: +33 (09) 75 77 51 80
    Email: contact@runmyprocess.com

    Management board:

    Dr. Yuji Takada

    Supervisory board:

    Chiseki Sagawa (Chairman)

    Commercial Register:

    Registered Seat: Paris, France
    Court of registry: Paris
    Reg. No. 498 803 238 R.C.S. Paris
    VAT Identification number: FR38498803238

    Data Protection Officer:

    Ni MA
    Fujitsu RunMyProcess
    3 Rue de Gramont,
    75002 Paris
    Email: dataprotection@runmyprocess.com

    Information according to Article 13-14 GDPR

    Purpose of the data collection, processing or use:

    Company Objectives:The objectives of the Company are

    1. To develop, produce and distribute software as well as
    2. To provide all services connected with software, which are developed, produced or distributed by the Company or third parties.

    The Company is entitled to carry on all or any business and to take all measures in connection with the Company’s objects or which are deemed to further its objects directly or indirectly. These Company objects are guiding for the collection, processing and use of personal data by the Company in close cooperation with its development, manufacturing, distribution and service partners.

    The support of international customers, suppliers and business partner is ensured by the global sales and service organizations of RunMyProcess as well as by the parent company Fujitsu Ltd, Japan.

    Any data collection, processing and use of personal data takes place on the basis of legal regulations or in order to fulfil the purposes specified above.

    Warranty Services:The following partner participate in the provision of warranty services:

    1. Local, customer specific service partners for support desk services
    2. Local, customer specific service and sales partners
    3. The dedicated product manufacturer within its product liability and warranty as supplier
    Legal basis for the processing of personal data by RunMyProcess:In general RunMyProcess derives the legal basis for its data processing from Article 6 GDPR. In particular, these are the following principles in accordance with RunMyProcess’s business purpose:

    1. RunMyProcess processes your personal data as necessary for the performance of a contract or in order to take steps prior to entering into a contract (See Article 6 (1)(b))
    2. RunMyProcess processes your personal data as necessary for compliance with a legal obligation. (See Article 6 (1) (c))
    3. RunMyProcess processes your personal data in the legitimate interest of RunMyProcess or a third party if this is necessary and equitable. (See Article 6 (1) f). The legitimate interests of RunMyProcess result from the business purpose as described above and
    4. RunMyProcess processes your personal data wherever necessary and possible on the basis of consent (See Article 6 (1) (a))
    Description of the affected groups of persons and the related data or data categories:If requested, we are more than glad to inform you of the procedures in which your data is possibly saved and which data is involved in each individual case.

    The systems and processes of RunMyProcess affect the following groups:

    1. Customers, prospective customers, subscribers,
    2. Suppliers,
    3. Consultants and partners,
    4. Employees and applicants as well as in dedicated cases former employees of RunMyProcess

    In its systems and processes RunMyProcess mostly uses the following categories of data:

    1. Personal master data (e.g. first name, last name, title, address)
    2. Communication data (e.g. telephone, e-mail)
    3. Contract master data (contractual relationship, interest in the product and performance of the contract)
    4. Customer history
    5. Contract billing and payment data (e.g. bank details, account number or, if applicable, credit card number)
    6. Planning and control data
    7. Information details of third parties (e.g. credit agencies or public registers)

    In a very limited scope (mainly internally related to the employment relationship between employees and RunMyProcess) RunMyProcess also collects, stores, processes and uses special categories of personal data in accordance with Article 9 GDPR within the legally prescribed framework.
    RunMyProcess works with IT service providers, especially cloud service providers, within its own IT infrastructure as well as in the CRM and service environment.

    If RunMyProcess is able to access or have access to the data of its customers during the performance of its services, this shall base on the service agreement and the corresponding data protection regulations, and RunMyProcess works strictly in accordance with the instructions and on behalf of the customer. The specifications regarding groups of persons, type of data, data categories and, if applicable, special categories of personal data shall be determined by the RunMyProcess customer.

    Recipients or categories of recipients to whom the data might be disclosed:Public authorities, where legal provisions are of central importance, service providers and suppliers in the context of order processing or on the basis of legitimate interest.
    Transfer of data to third countries (countries outside EEA):The communication data of all employees are available to RunMyProcess employees worldwide, and thus also in the third countries.
    Data of customers, suppliers and service providers are transferred only on the basis of legal regulations.
    In principle, data is transferred to recipients in third countries on the basis of appropriate guarantees.
    Technical and organizational measures:RunMyProcess takes all appropriate technical and organizational measures to protect the personal data and information it has stored.
    Depending on the specific service agreed, these measures may include the following:
    Physical access control, user control, data access control, availability control, communication control, input control, transportation, and organization control.
    Your rights:Under the applicable data protection laws in the country in which you are located, you may have certain rights with respect to your personal data, as for example right of access, rectification, modification, cancellation, limitation of processing, data portability.
    Information requests:For further information on data protection and how you can assert your rights against RunMyProcess, please refer to our data protection policy which we have published on the Internet.

    In case of questions RunMyProcess’s data protection organization will be happy to support you.

    Please contact:

    Data Protection Officer
    Fujitsu RunMyProcess
    3 Rue de Gramont,
    75002 Paris
    Email: dataprotection@runmyprocess.com

    Further information and explanations on the rights mentioned can be found on the website „Rights for citizens” of the European Commission as well as

    Commission Nationale de l’Informatique et des Libertés

    3 Place de Fontenoy
    TSA 80715
    75334 PARIS CEDEX 07

    Tel: +33 (0)
    Homepage: https://www.cnil.fr/en

    An overview of national and international data protection authorities can be found here.


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