In our busy, digital world, apps are one of the easiest ways for customers to connect with a business. If they need to search for a product, pay a bill, schedule an appointment, or contact customer service, users can typically
Has the labor shortage lowered your company’s headcount, but you are still having to manage the same workload as before? Not having the proper number of staff can be restraining both in time and resources. In today’s blog, RunMyProcess will
When the pandemic moved into full force, businesses were shuttered as employees turned kitchen tables into makeshift offices and classrooms. Suddenly, processes that worked well in a fully-staffed office became disjointed and broken, no matter how many Zoom meetings you
The pandemic has completely revolutionized how many organizations do business. Whether they wanted to or not, many businesses found themselves going digital as foot traffic became limited, requiring new ways to connect with customers. RunMyProcess explains how a pandemic changed
It’s been a very long year or so. While some have opted not to return to the office, others welcome their old pod mates with open arms (socially distanced, of course). For those returning to the office, there can be
Pre-pandemic, your IT department may have been fully staffed with a team of developers who had time to tackle any and every project – developing and launching production-ready applications. Then, as the pandemic swept in, managers were forced to pivot
If you’re a business owner who loves to be on the cutting edge of technology, you’ve probably heard of IoT–the Internet of Things. You may already be using it as a way to collect and exchange data within your network.
The term ”Co-Create” or “Co-Creation” may be new to you, but the business concept has been around for decades. Have you ever been approached by a company to give feedback on one of their test products? When was the last
Your workflow is at a standstill, and you know you can save time and money and improve efficiency in the long run by making a digital transformation for your business, but where do you start? You might be worried about
There's enough evidence out there to suggest that work from home is here to stay. But there are many challenges mobilizing a remote and mobile workforce. How do you maintain productivity and close communication between remote individuals? New tools are
There are many challenges in mobilizing a remote and mobile workforce. How do you maintain individual productivity? How do you maintain close communication between the remote individuals and the office? How do you maintain “Esprit de Corps”? There are several
In part one of this two-part post I hypothesized that many organizations are approaching digital transformation from the wrong direction. Instead of taking the opportunity to rethink their value creation practices many organizations appear to be simply applying digital technology
I’ve often thought that the term ‘Digital Transformation’ is the wrong way around. What is actually unfolding is an increasingly exponential ‘transformation’ of business and society.
Grupo Nacional Provincial (GNP) is one of Mexico’s largest insurance companies. GNP has set a goal of leading the insurance industry in innovation by 2022. Enrique Ibarra, its director of systems, describes the journey, the challenges, and the early results
Over the last few months we have been working hard with our Fujitsu colleagues to bring more structure to our vision. But as with everything in life these days, the future is not created by closed communities working in isolation behind
Sometimes organizations struggle to succeed in their Digital Transformation because they lack the knowledge of the new technologies available, the vision of how to use them, and the skills to implement them. In the traditional approach to IT, most managers
Welcome to the third and final episode of our Hybrid IT blog series! The first two episodes are about integration as the key to Hybrid IT, how companies must begin with technology integration and then move toward capabilities integration.
In an ever changing world of “Hybrid IT”, the major challenge businesses face is maintaining business continuity while simultaneously transforming for the digital future. In this series of posts Chris Parker, Senior Business Development Executive at Fujitsu, offers a new