Simplifying the HR process for Trèves

Challenges Faced by Trèves

Trèves had recently migrated from Lotus Notes to Google Apps to increase productivity and reduce costs. By moving to a cloud solution, the IT department had freed itself from server maintenance, upgrade management, and compatibility issues. But before it could begin migrating away from Lotus Notes workflow applications, Trèves needed to find a cloud platform that was 100% compatible with Google Apps. It decided to test RunMyProcess by creating a brand new workflow application.

Trèves opted to automate the manual workflow used for approving hiring requests. It was a critical workflow for the company because the paper version was hindering the company in keeping its promise to increase the rate of internal hiring. The existing paper-based system was slow and cumbersome – forms were shared manually, and nearly 20% of applications would get lost. There was no automatic tracking or established process across the company. On top of this, group headquarters didn’t have sufficient visibility into the hiring processes used by international operations.

Trèves Solutions from RunMyProcess

The Trèves IT team built a brand new workflow application based on RunMyProcess DigitalSuite. They worked closely with line managers to specify the application to give the new tool the flexibility the managers needed. The solution entailed hiring request submission forms that routed the request by the new workflow created through various steps of the approval process. Once approved, the new position was added to a Google spreadsheet. The solution was deployed first in France, followed by the international offices as the Google Apps deployment launched in January 2011.