Pierre Fabre Case Study | Akorbi Digital RMP

Pierre Fabre transforms marketing processes to digital

Pierre Fabre, a global pharmaceutical group, used RunMyProcess DigitalSuite to digitally transform its marketing operations by quickly creating new applications that fit the organization’s specific needs and are globally available at the touch of a button.

Challenges Faced by Pierre Fabre

Pierre Fabre needs to deliver consistent global marketing campaigns to promote its cosmetic brands and engage health professionals around the world. But this is a complex process due to the multitude of countries, people, and requirements involved. Attempting to manage this complexity with basic tools has led to delays, inefficiencies, and risks. The organization was in search of the right partner to work with in addressing these marketing issues – and after evaluating a number of software companies, Pierre Fabre decided that RunMyProcess with its cloud-native, low-code platform DigitalSuite, was the best fit.

Pierre Fabre Solutions from RunMyProcess

RunMyProcess DigitalSuite enabled Pierre Fabre to digitalize its marketing processes by creating fully customized, mobile-ready solutions that are deployed globally, empowering teams to collaborate irrespective of location. By leveraging RunMyProcess DigitalSuite’s intuitive drag-and-drop design tools, Pierre Fabre was able to quickly build multiple web applications. With an integration to its back-office ERP, they are even more cost-effective and flexible than in-house solutions. As a result of this initial success, Pierre Fabre’s use of RunMyProcess DigitalSuite was extended to other areas of the business, helping to digitalize further activities including logistics and internal validation processes for top managers to achieve workflow automation.


Logo of Pierre Fabre - French pharmaceutical group

Headquartered in Castres, France, Pierre Fabre is the country’s second largest independent pharmaceutical company, covering all aspects of healthcare, from prescription drugs and over-the-counter products to dermocosmetics. The organization has operations in 47 countries and its products are distributed in over 130 countries. In 2017, Pierre Fabre’s revenue amounted to EUR 2,318 million.

“When we ask RunMyProcess to create a new application, it will be up and running within a few weeks, which is extraordinary compared to an ERP or CRM deployment.”
Matthieu Durand
Enterprise Architect, Pierre Fabre

Pierre Fabre Results

  • Greater global consistency, collaboration, and visibility within indirect marketing activities
  • Increased productivity, efficiency, and responsiveness for staff through end-to-end automation
  • Faster time to value, using a cloud-based approach to deliver applications within a few weeks
  • Extension to other areas, including logistics and internal validation for top managers
Download the full case study for further information regarding the solutions and results seen by Pierre Fabre

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