4 Main Areas to Focus on for Digital Transformation

Date Published: 02/15/2022

With the advancement of technology, companies around the globe are looking for ways to refine their business models and systems. As companies seek more efficient ways of doing business, they are essentially being led towards the concept of digital transformation. Digital transformation can be defined as the strategic integration of technology to enhance an organization’s ability to streamline processes and optimize the customer experience. Examples of digital transformation include integrating all company software and systems, automating time-consuming processes, and making information accessible to your employees or clients. 

In today’s blog, RunMyProcess breaks down the four areas of digital transformation that your business needs to concentrate on to gain traction in your industry’s competitive environment.  

 

Stakeholder Preparation

The stakeholders within an organization are its greatest supporters and most knowledgeable regarding how the company operates. Before your business can start a digital transformation process, it’s important that you bring your stakeholders into the conversation and ask questions, such as: 

  1. What processes have worked well in the past and can be replicated digitally?
  2. What hasn’t worked well and should be improved? 
  3. How do we expect our new processes to enhance our business and the customer experience?

By asking these questions, you are laying the foundation for your company’s digital transformation strategy. 

 

Data Preparation

Data is key to your organization’s success. Tracking data, leveraging data, and keeping your data safe are all important things to consider as leaders look to take their businesses through digital transformation. It’s vital for any organization pioneering a digital transformation to gather the data necessary to show that these new processes will be a win for the company. While the specific metrics that are important to illustrate this will vary from organization to organization, basic data points to consider would include the cost and time associated with digital transformation followed by how much money and time you save following the digital transformation (i.e. return on investment). 

Related Post: Top 7 Trends in Digital Transformation in 2022

 

Process Preparation

Through digital transformation, your company has the ability to streamline new processes and make tasks simple and efficient. Before this can take place, leaders need to consider what they want these new processes to look like in the digital world. Additionally, they will need to assess current processes to ensure nothing falls between the cracks, causing customer frustration. Creating a strategic plan for the implementation of new digital processes will help business leaders transform the way their organization operates in the digital world. 

 

People Preparation

Lastly, companies must prepare their most important resource: people. Through the implementation of new digital processes, staff must be trained in the new ways in which their work is done. Training seminars and one-on-one coaching greatly impact the ability of new employees to learn and retain these new skills. By making sure that your team is up to speed on new processes, your business will reap the benefits of digital transformation—the major benefit being the time you’ll save from eliminating outdated processes.

 

RunMyProcess Makes Digital Transformation Simple

RunMyProcess is ready to help your organization pioneer its digital transformation efforts. We can help you digitally connect your business systems in a seamless way, offering you and your employees the freedom to do what you do best for your customers. To learn more about the services we offer and get started, contact us online or visit our website today!  

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